ZipRefill

I’ve just been granted ZipRefill by Zip.ca for being a good customer and reporting when I’ve shipped back my DVDs.

Having ZipRefill on your account means that Zip.ca will send you a replacement DVD within one business day. You don’t have to wait the 1-3 days before Zip.ca receives DVDs you send back to them in the mail.

Anybody else have this “privilege” or any others that Zip.ca offers? If you don’t use your online account to report when your DVDs are returned or if you’ve reported DVDs stolen/missing then you probably won’t get access to this service.

I’m still really pleased with Zip.ca’s service and haven’t had any problems with them to date. They recently added a location in Mississauga which has improved their service (they use to ship/receive from Ottawa). Their selection of DVDs is outstanding and getting bigger every day.

If you want a new release then your best bet is still Blockbuster. Even then you have to ask yourself if it isn’t just better to go to the theatre and pay $9.99 for a ticket. Blockbuster is charging $5.99 per rental ($6.88 with tax). If I want a new release for the weekend then I’ll still head to Blockbuster but 90% of my rentals are coming from Zip.ca or my dad’s extensive collection of discs (and they’re free with no late fees).

Posted in Web at 10:46 AM

Comments

I also received this offer, it’s a great feature! Zip has been great the 8months i’ve been a member. As a side note I went to the big devil Blockbuster to rent a xbox 360 game and low and behold they want $10.00 for a 3 evening rental. ARE YOU KIDDING ME!!!!!!!!! Why not just buy the game!

Posted by: Tim on November 28, 2005 1:13 PM

I used to have ZipRefill until I reported a DVD as lost a few months ago. I wrote zip.ca asking when my account would be re-instated. I was told:

“Normally, accounts are required to remain incident free for an extended period before the account can be considered for the feature again. There is no “set” date provided and is left solely at the discretion of Zip.ca.”

Sounds like “when we feel like it” to me… not exactly much of a policy… guess I’m used to dealing with companies who do business in a transparent way.

Posted by: andrew on December 29, 2005 5:18 PM

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